services

Teams that need support with the management of engagement data throughout the life of a project, through a project phase, or in the shorter-term, to deal with a backlog of data.

We manage the collection, review, interpretation, summarization, input, and reporting of your records of engagement and consultation, as well as the related outcomes, issues, concerns, commitments, and agreements. We have experience with various stakeholder information management systems, and our tried and tested process ensures that the hand-over of entries to our team is seamless and hassle-free. All your team members need to do is send their records of contact to an email address provided, and we will deal with everything from that point onwards. We use a simple questionnaire to identify your data entry and reporting protocols. Once we understand your way of doing things, our team can start entering and managing the data.

We have various Data Management Plan options, and we will recommend a suitable plan based on an initial conversation about your data management needs.

Failing to dedicate adequate time to data entry, data review, and reporting can lead to significant project risks and additional costs. Outsourcing this work to Ixopo means that you can rest assured in your data’s reliability and accuracy, ensure business continuity during times of organizational change and reduce the time and cost burden of hiring and training teams to manage data internally. We are data management experts with a deep understanding of Indigenous, stakeholder, and public engagement processes and requirements, which means you can be sure of high efficiency and data management quality. The feedback we’ve received from clients is that these plans reduce the burden of data entry and provide them with insights and ideas for streamlining the data management processes. Contracts are flexible, which means we can step in anytime you need us, whether on a long or short term basis.

Teams that need support with the development and documentation of efficient and effective data management procedures, processes, and policies related to records of engagement/consultation management, issues & concerns management, complaints & grievances management, commitments, conditions, permit, and agreements management.

We start by reviewing your key data tracking requirements, existing policies, and processes. Based on this initial analysis, we provide a recommendations report with a suggested protocol template. We work from there to tailor the protocol template and develop it into comprehensive protocol documentation suited to your team and project needs.

We have various options for protocol development, and we will recommend a suitable plan based on an initial conversation about your specific project needs.

Aside from the obvious benefits of having clear and effective protocols in place: improved data consistency, data integrity, and accurate and timely reporting, you will get strategic advice from data management experts on how to improve and simplify your overall data management processes. Our protocol documentation is easy to follow and ensures that your project team works with optimal data management practices. Our protocol development system includes pre-written protocol templates that we use as a starting point. We have established these over the years of developing various data management protocols for different industries. This system saves a lot of time and means we don’t have to start from scratch or reinvent the wheel when developing your data management protocols.

Teams that need support with the administration of stakeholder information management systems.

We manage the various system administration duties such as data auditing, data cleansing, master data management, data duplication-checking/merging, stakeholder analysis, reporting, training, protocol documentation development/maintenance, and providing general data management process review and advice. You can consider us your outsourced system administrator, responsible for ensuring that data gets managed in a quality way.

AdminWe have various System Administration Plan options, and we will recommend a suitable plan based on an initial discussion about your system and data administration needs.

We have various Data Management Plan options, and we will recommend a suitable plan based on an initial conversation about your data management needs.

The numerous duties assigned to the stakeholder information management administrator can be overwhelming, and in our experience, the role tends to have a life span of >2 years. Let the professionals do the work for you! By outsourcing this role to Ixopo, your organization can avoid the cost incurred and time lost to the repeated onboarding of information management system administrators and ensure business continuity during times of organizational change. Our team has ten years of experience in administering stakeholder information management systems and a deep understanding of successful systems deployment requirements. With Ixopo, you can be sure that you’re getting more than just a system administrator, as our focus is always about ensuring that your system gets managed most efficiently, saving you time, reducing costs, and overall risk. Contracts are flexible, which means we can step in anytime you need us, whether on a long or short term basis.